Superintendent I (Sanitation Services)
Requisition ID: 13278
The City of Vancouver is striving to become the greenest city in the world, and a city powered entirely by renewable energy before 2050. We are proud to be one of BC's Top Employers, Canada's Best Diversity Employers, and one of Canada's Greenest Employers.
With employees that have helped Vancouver consistently rank as one of the world's most livable cities, the City values a diverse workforce which represents the vibrant community we so proudly serve.
Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.
Main Purpose and Function
Vancouver Sanitation Services is a 24/7 operation and is responsible for curbside collection of waste and street cleaning. The branch has a number of Superintendent I positions with a variety of roles and shift patterns, generally as follows:
Afternoon Shift; Sun to Wed and Wed to Sat – 10:00-20:30 Night Shift; Sat to Tues and Tues to Fri 20:30-07:00
Collections and Equipment:
Mon – Fri 07:00 – 15:30
Superintendent I’s are responsible for leading and developing front line staff, communicating branch goals and objectives, and enabling the team by providing guidance, feedback and training. Superintendents manage their teams in a safe and responsible manner ensuring they adhere to all regulatory obligations, safety procedures and branch policies. Superintendents manage the operational efficiency, budgets, metrics, and process improvement development.
Unique duties of the Superintendent I of Equipment involve liaising with Equipment Services Branch and partners to ensure all equipment and vehicle fleet needs of the Branch are met, and liaising with Driver Services to ensure continuity with National Safety Code policy, Driver training initiatives and procedures. The equipment Superintendent also oversees equipment related procurement, budget, invoicing, performance metrics, maintenance, training, and vehicle accident report (VAR) processes for the Branch.
Specific Duties and Responsibilities
|Superintendents I’s are the front line managers responsible for the overall day-to-day supervision of staff and coordination of vehicles and equipment for the branch.
Duties/responsibilities include, but are not limited to the following:
· Supervises staff including Sub Foreman and equipment coordinators;
· Promotes, models, and facilitates a culture of safety, collaboration, teamwork, continuous improvement, and respect;
· Responsible for overseeing and managing formal employee-based programs such as Attendance Management, Performance Management, Stay-At-Work and Return-To-Work;
· Employs coaching, corrective action and discipline to deal with issues and non-performance; escalates issues appropriately to the Superintendent II and Branch Manager;
· Performance manages direct reports to ensure efficiency and time are maximized to align with branch goals and targets;
· Ensures operational activities are aligned with Branch, Departmental and City of Vancouver strategic objectives;
· Assists with branch projects, including change management initiatives, requiring coordination within branch work groups;
· Communicates branch objectives, requirements and expectations with staff, both verbally and in writing;
· Addresses employee and labour relations issues in a timely, fair and consistent manner using internal City resources, collective agreement provisions and City and Branch policies;
· Encourages workplace productivity, good attendance and morale by building engagement
· Leads the performance development process for direct reports, following the City’s established annual process, documentation and tracking;
· As appropriate, directs and assigns work to the Equipment Coordinator, such as scheduling repairs, completing reports, and invoice reconciliation;
· Provides feedback and recommendations about administrative needs for Operations, Sub-Foremen and Superintendents to the Administrative Manager; and
· Supports other work groups by providing coverage for any absence or gaps in supervision.
Budget & Performance
· Establishes and manages both day-to-day and annual work area budgets; investigates and provides detailed explanations for budget variances;
· Produces and obtains quotes for work and equipment;
· Works collaboratively to establish metrics/targets for business improvement; and
· Understands and regularly utilizes key metrics to address operational issues and make continuous improvements.
Duties unique to the Superintendent I of Equipment
- Works closely with the Senior Engineer in the Solid Waste Design group on long range planning, analysis and equipment related strategies;
- Reviews and develops annual plans for equipment rental, purchase, lease, warranty, repairs and maintenance;
- Develops work priorities and schedules to ensure resources and equipment are efficiently and effectively located and resourced;
- Researches and sources equipment from various suppliers and vendors;
- Designs specific branch standards and specifications to ensure new equipment will meet the needs of the operation;
- Maintains inventory counts and documentation of equipment, including hand tools, to manage the supply and costs;
- Ensures branch equipment levels and procurement is in line with City objectives;
- Develops and monitor vehicle end of life performance across all units;
- Identifies, in consultation with Equipment Services branch, vehicle defect trends and parts replacement;
- Understands lead time for vehicles in fleet replacement parts and frequency of replacement; and
- Actively leads the procurement and evaluation process for new equipment in consultation with Solid Waste Design group and Equipment Services branch.
Education and Experience:
- Completion of grade 12 supplemented by technical and/or business management courses related to operations management;
- 5+ years of operations leadership experience, preferably in a unionized environment
- Project management skills and experience considered an asset
- A current and valid BC Driver’s License is a requirement of this position; Air Brake Endorsement would be an asset. The license must not include any restrictions that would affect the ability to legally and safely carry out job responsibilities.
- For the Superintendent I of Equipment position, experience in equipment/fleet management is preferred
Knowledge, Skills and Abilities:
- Good working knowledge of WorkSafe BC and relevant Organizational Health & Safety standards
- Ability to interpret, follow, explain and direct staff in collective agreement language, City policies and procedures
- Ability to build staff engagement through departmental or corporate initiatives and through coaching, mentoring and training; ability to develop, define and monitor Staff developmental plans
- Skilled in conflict and dispute resolution
- Respectful interpersonal skills including the ability to build inclusivity
- Sound planning, organizational and project management skills
- Ability to contribute to the development of budgets and manage and provide advice on cost control
- Ability to evaluate work methods, processes and procedures, make recommendations for appropriate changes, and implement
- Ability to develop goals and objectives in area of responsibility and contribute to development of branch goals and objectives
- Ability to work collaboratively across different parts of the organization
- Proven ability to communicate effectively and professionally orally or in writing with staff, management and the public
- Ability to articulate complex concepts and expectations clearly
- Demonstrated ability to solve business problems using data and analytical skills
- Ability to develop, analyze and report on operational area/business area metrics
- Good working knowledge and experience with MS Office software, particularly with the creation and use of spreadsheets, and the demonstrated ability to learn and use new software
- Understanding of basic financial accounting principles
- Knowledge of solid waste collections and street cleaning techniques and policies would be considered an asset
- Knowledge of green technology, zero waste strategies and municipal and regional solid waste strategies and initiatives
Business Unit/Department: Engineering Services
Employment Type: Regular Full Time
Application Close: May 17, 2019
We thank all applicants for their interest. However, only those selected for an interview will be contacted. Learn more about our commitment to diversity and inclusion.